Registration is encouraged. Once registered, a user can log back in to check the status of requests. In addition to submitting a request for service online, you may also dial 3-1-1 or (225) 389-3090. For after-hours requests (3 p.m. – 11 p.m. Monday – Friday; 7 a.m. – 11 p.m. Saturday, Sunday, and Holidays), dial (225) 389-2070.